Пожар на складе Wildberries в Краснодаре, 22 июля 2026 г. Источник - соцсети
Belarusian Wildberries sellers whose goods were destroyed in Ukrainian drone strikes on warehouses in Russia have begun receiving individual compensation offers. They are reluctant to share details because of a substantial fine for disclosing the terms, but it is clear that not everyone is satisfied with the amounts offered.
Dmitry Tsaruk, director of the Brest-based design studio Fajno Design, asked fellow sellers on Threads how they assessed the compensation calculations for lost goods and whether the amounts covered at least their production costs. Within 24 hours, the thread had attracted more than 5,000 views, but only two substantive replies.
Florbox.by, a woodworking workshop operated by DINSARNA LLC that manufactures decorative wooden products, signed an agreement which, according to the company, covers only around 5–7% of its losses. The seller declined to discuss the terms in greater detail, citing a fine of 50,000, which it said had been specifically introduced to keep everyone silent: “Unfortunately, we cannot expect a better offer.” The author of the thread replied that the size of the fine had surprised him too. The currency in which the fine is denominated was not specified in the thread.
Individual entrepreneur Dmitry Vasilyev was “luckier”: he wrote that the compensation covered “50% of the goods destroyed in the fire”. In some cases, the goods were valued above their cost price, while in others they were assessed below it.
Judging by the Threads discussion, the compensation offered is sometimes no higher than the “voluntary support payments” made by Wildberries. Under its offer agreement, the company is not actually obliged to compensate Russian sellers for goods lost in drone strikes.
Belarusian sellers work not with the Russian legal entity but with IMVBRB LLC under a Belarusian offer agreement, which contains no list of force majeure circumstances. Meanwhile, the provisions of the Belarusian Civil Code governing commission agreements make the commission agent liable for the loss of property. This was the basis for the position taken by the Minsk Capital Union of Entrepreneurs and Employers: fires in Russia cannot serve as grounds for refusing compensation. Some lawyers therefore believed that Belarusian sellers had a stronger legal position.
However, on October 13, the Ministry of Economy told the union that support would be provided on an individual basis, taking into account the specific nature of the goods, rather than through a single fixed payment.
As a reminder, large-scale drone strikes on Wildberries warehouses in Russia began on July 18, 2026, targeting facilities in Elektrostal and Kotovsk. By July 24, 21 sites had come under attack. On August 16, the company’s largest warehouse, in Koledino, was destroyed by fire. According to the union, more than 22,000 Belarusian business entities store their goods in Wildberries warehouses in Russia.